Need Help? Our FAQ and After-Sales Support Are Here for You
We offer a comprehensive FAQ section to help you quickly find answers to common questions.
For personalized assistance, our dedicated after-sales service is available through the following channels:
How to Access Our After-Sales Support:
1.Purchased from a Distributor?
Please contact the distributor who sold you the machine for after-sales service.
2.Purchased on Amazon?
Please provide your Amazon order details along with a description of the issue and send them to amazon@lockedair.com
You can also submit a service request directly through your Amazon account.
3.Not sure where you bought it or can't contact the seller?
No problem — simply provide the machineSN code (found on the nameplate) and send it along
with relevant after-sales information to:info@lockedair.com
To further enhance our after-sales service, our global offices are ready to support your needs:
Australia
BJT Pack Pty Ltd
Unit 5, 72 Canterbury Rd, BANKSTOWN, NSW 2200, Australia
+61 483 150 843
America
BJT Pack, Inc.
5275 Naiman Parkway, Suite B, Solon, Ohio 44139, USA
+1 440 318 1777
Germany
BJT Pack GmbH
Hall 9L, Industriestr 2, Rheinbach, 53359, Germany
Japan
BJT JAPAN 合同会社
1-11-17 Dojo, Rou-ku, Saitama, Japan
+81-48-711-3789
No matter where you are, BJT Pack is dedicated to providing comprehensive and reliable
after-sales support to ensure your packaging operations run smoothly.
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